Refund Policy for UclickVserve Services:

Ensuring transparency and fairness, UclickVserve has established the following Refund Policy to address situations where users may seek reimbursement for our services through the app and website:

1. Refund Eligibility:

   • Users are eligible for a full refund if a cancellation is made at least 48 hours before the scheduled service date.

2. Partial Refunds:

   • Cancellations within the 48-hour window may qualify for a partial refund, determined at UclickVserve's discretion, taking into account any incurred costs.

3. Cancellation Process:

   • To initiate the refund process, users must contact our customer support team through the designated channels, providing relevant details such as service date, client information, and reason for cancellation.

4. Refund Timeline:

   • Refunds for eligible cancellations will be processed within 10 business days from the date of cancellation approval.

5. No-Show Policy:

   • In the event of a no-show without prior cancellation, no refund will be issued.

6. Service Modification:

   • UclickVserve reserves the right to modify or cancel services due to unforeseen circumstances. In such cases, clients will be notified promptly, and a full refund will be issued.

7. Force Majeure:

   • UclickVserve is not liable for cancellations or delays beyond our control, such as natural disasters, acts of terrorism, or other force majeure events. Refund eligibility in such cases will be considered on a case-by-case basis.

8. Refund Methods:

   • Refunds will be issued through the original payment method unless otherwise agreed upon.

9. Policy Updates:

   • UclickVserve retains the right to update this refund policy. Users will be informed of any changes well in advance.

By engaging with UclickVserve services, users acknowledge and agree to adhere to this refund policy. For further clarification or assistance, please contact our customer support team. 

Cancellation Policy for Uclick Vserve Services:

We recognize that unforeseen circumstances may necessitate the cancellation of services. To uphold fairness and transparency, we have established the following cancellation policy:

1. Cancellation Timeframe:

   • Clients are free to cancel services at any point. However, for a full refund, cancellations must be made at least 48 hours prior to the scheduled service date.

2. Refund Criteria:

   • Cancellations within the 48-hour window may qualify for a partial refund, determined at Uclick Vserve's discretion, based on incurred costs.

3. Cancellation Procedure:

   • Clients should initiate the cancellation process by reaching out to our customer support team through the specified channels.
   • Essential details such as service date, client information, and the reason for cancellation must be provided.

4. Refund Timeline:

   • Refunds for eligible cancellations will be processed within 10 business days following the approval of the cancellation.

5. No-Show Policy:

   • Failure to cancel a service and a subsequent no-show will result in no refund being issued.

6. Service Adjustments:

   • Uclick Vserve reserves the right to modify or cancel services due to unforeseen circumstances. In such instances, clients will be promptly notified, and a full refund will be issued.

7. Force Majeure:

   • Uclick Vserve assumes no liability for cancellations or delays beyond our control, such as natural disasters, acts of terrorism, or other force majeure events.

8. Policy Revisions:

   • Uclick Vserve maintains the right to update this cancellation policy. Clients will be informed of any changes well in advance.

Clients engaging with Uclick Vserve services acknowledge and agree to comply with this cancellation policy. For further clarification or assistance, please contact our customer support team.